Services / Patient-Centered Outcomes & Engagement

We believe in patient-centricity

Through decades of helping bring innovative therapies to market, we understand the patient's perspective and how to develop patient-centric studies.

We have the unique ability to bring together experts in patient outcomes and engagement to solve complex challenges

From patient-reported outcomes and clinical outcomes assessment instrument development and selection for trials to development of patient support programs for therapies being marketed, we have the technical, strategic, and communications skills to support your team.

Our approach

Take a wide perspective to the challenge

Tailor the most appropriate approach

Generate truly actionable insights

Provide recommendations to inform strategy

Partnering for improved patient outcomes

Patient-reported outcomes & clinical outcomes assessment development

  • Qualitative development of novel PRO/COA instruments
  • Psychometric validation of PRO/COA instruments
  • PRO/COA strategy and instrument selection
  • COA trial analytics
  • Global regulatory and HTA support

Patient engagement

  • Patient emotional journey mapping
  • Co-creation with patients and advocacy groups
  • Consulting on patient engagement landscape
  • Patient support and engagement programs
  • Provision of psychological support
  • Patient writing and behavior change
  • User-centered design and digital development

Preference research

  • Discrete choice experiments
  • Preference elicitation
  • Utilities elicitation
  • Delphi panels
  • Q-TWiST analysis

Real-world PCO applications

  • Qualitative interviews and focus groups
  • Patient surveys and prospective data collection
  • Mixed methodology studies

Forming the best end-to-end global patient-focused consultancy - together

Active patient collaboration supports our clients through their product's lifecycle from pre-clinical to post-approval - from scientific to commercial.

Patient-centered outcomes

Developing, refining, and analyzing outcomes, quantifying values, and optimizing study designs to measure outcomes that matter most to patients

Patient engagement

Experts in strategic patient innovation and engagement, building thoughtful, tailored solutions on evidence-based insights and through the lens of a patient. We strategically support those who can implement change.

Striving to become more patient-centric?

Let’s explore together

We will demonstrate how patient-centricity can be integrated into all phases of development and commercialization and provide examples of how to achieve patient buy-in and ensure the patient voice is represented in your study outcomes.

Digital tools can enrich the patient journey

Our experts have the experience needed to guide you to the right digital tool that can be used to enhance data collection.

Bespoke patient emotional journey research

Virtual ad boards, webinars and symposia

Data collection tools

Simple digital platforms for data collection and immediate analysis

Why Us?

Our scientific and patient engagement experts are actively involved in the patient-centered outcomes research field. We have the experience needed to guide you to solutions that incorporate the patient’s voice.


Active Projects


FDA-Funded Grants for PCO Development


PCO Publications

Dedicated team of experts

Our own team of experts partner with you to improve patient outcomes.

Latest authored publications

Our researchers publish numerous peer-reviewed articles and poster presentations each year across a variety of noteworthy journals and conferences. Take a look at our latest publications or search through historical publications by journal, date, or therapeutic area.

Get in touch

To learn more about our patient-centered outcomes & patient engagement research and discuss what we could do for you, please get in touch.

Caitlyn Solem

Patient-Centered Outcomes Lead

Richard Jones

Patient Engagement Lead