Patient & Brand Communications

Patient-centred creative communications

Patient & Brand Communications comprises the OPEN Health disciplines of patient engagement, health technology, market insight, public relations and healthcare branding.

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Who we are

The expertise and heritage of three long-standing OPEN Health operating companies have been brought together to form a multi-channel, multi-skilled healthcare communications agency with patient outcomes at the heart.

Together, our expertise covers creative, strategy, market insight, media planning, patient engagement and public relations.

We believe that understanding the needs of the end user, be it of a product or service, is paramount to creating streamlined, consistent, powerful communications that make a tangible difference.

With experts in different disciplines, we can offer a broader view and bring together the optimal team to meet your patient and/or brand communication needs.

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Our core capabilities

With an entire team of creative thinkers and problem-solvers, we can offer tailored solutions for your exacting, evolving needs.

Brand Comms

  • Brand strategy and development
  • Creative campaigns
  • Closed-loop marketing and sales aids
  • Multi-channel marketing
  • Brand and disease awareness
  • Corporate and internal motivation campaigns

Patient Comms

  • Patient support programmes (PSPs) and apps
  • Clinical trial recruitment and retention
  • Advocacy and PAG relations
  • Certified medical device apps
  • Disease awareness and education

Public Relations

  • Media relations
  • Access and value communications
  • Corporate communications
  • Advocacy
  • Global strategic comms planning
  • Online content marketing and social media

Research & Insight

  • Patient journey mapping
  • Patient research
  • Online and social landscaping
  • HCP research
  • Competitor landscaping
  • Comms and language analysis

Supported by our dedicated team of digital specialists.

Our digital capabilities

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Bringing together expertise from across our offering to optimally meet your needs

In healthcare, a Multi-Disciplinary Team or MDT brings together the most appropriate healthcare professionals to deliver integrated care to a patient.

This collaborative model enables smooth communication across all aspects of a patient’s experience, and is recognised as a best-practice method for person-centred care. 

We believe brands benefit from a multi-disciplinary approach in the same way.

With experts in different disciplines, we can offer a broader view and bring together the optimal team to meet your patient and/or brand communication needs.

Get in touch to find out more about about our MDT approach.

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Place your trust in us

We are a patient-centric team that combines insight, strategic thinking and creativity with innovation to inspire people and drive behaviour change.

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300+ combined years of experience

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Multi-disciplinary thinking, multiple competencies

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Brand and behaviour specialists

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Global reach, local understanding

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Understanding of the key therapy areas with extensive experience in oncology and rare disease

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Long-term working partnerships, organic growth and referral business means our current clients trust us

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Get in touch

If you have a healthcare brand, corporate or patient communication challenge, give us a call and find out what we can do for you.

Matt de Gruchy

CEO, Patient & Brand Communications

+44 (0) 7384 455508