What we do / Patient Engager™ programs and advocacy engagement

Patient Engager™ programs and advocacy engagement

We partner with life sciences companies – and, more importantly, their patients and caregivers – to purposefully infuse the patient perspective into programs and communications.

As human beings, we are wired to remember stories more than data,
facts and figures

Our Patient Engager™ programs – frequently termed Ambassador programs – enable patients and caregivers to tell their story and find the platform through which to tell it.

The result? Authentic, honest narratives that teach, connect, engage, and inspire others in the community to take a more active role in their own healthcare journey.

Our core service offering includes

Patient Engager™ programs
  • Patient Engager recruitment
  • Patient Engager onboarding and training
  • Patient Engager program branding
  • Patient story development
  • Patient videos
  • Patient programs (virtual and in-person)
Patient advocacy
  • Patient advocacy landscape analyses
  • Patient advocacy strategy and engagement
  • Patient advocacy leadership councils

Why us?


years executing Patient Engager programs


patient and caregiver engagers


disease states

Our secret sauce? Our Patient Relationship Management team

Our Patient Relationship Managers serve as the single point of contact for our Patient Engagers throughout their journey. Why? Because our Patient Engagers have told us that having a single point of contact is important. But it’s more than just that. Our team builds trusted relationships with lasting connections and ensures that our interactions with patients are built with empathy, honesty, and responsibility. And we draw from what we learn to integrate the patient voice more effectively into all programs and communications. 

Meet some of our Patient Relationship Managers:

Madi Sames

Madi Sames

Patient Relationship Manager

Kristine Lassiter, LCSW

Kristine Lassiter, LCSW

Senior Patient Relationship Manager

“This was a very well thought out project and I really appreciate how you made everything so easy for us. Thank you for all the accommodations that were made because of our time zone, all the practice sessions we had beforehand, and for keeping all of the dates and information in one email for us, this was very helpful! Looking forward to hopefully doing more of these in the future.”


Get in touch

To learn more about our Patient Engager™ programs and how they could benefit your organization and the patient communities you serve, please get in touch.

Contact us