COVID-19 message from OPEN Health CEO, David Rowley

Written by David Rowley on Wednesday 25th March 2020

Dear OPEN Health Clients,

I want to highlight to our clients what we’re doing in response to the Coronavirus outbreak to protect our staff, our clients and the community.

We’re following the government health advice in all of the countries we operate in, to make sure everyone stays safe. We are also putting all the necessary measures in place to ensure this advice is followed by everyone.

We understand this is a challenging time and we’ve put robust business continuity plans into action so we can make sure we can continue to support our clients.

At this time, none of our staff members will be attending any client sites globally in the near term.

We continue to be focused on delivering our services to clients as well as ensuring the health and safety of our staff and the community in this rapidly changing environment.

In response to COVID-19, we have set up a Major Incident Team who meet daily to monitor relevant World Health Organisation and governmental advice and respond to staff questions and issues. Our staff are being kept up to date with all relevant communications on a regular basis.

Currently, it is business as usual, with our staff are working from home in all cases.

Our teams are technologically enabled to work securely from a non-office location. Tools, including video and telephone conferencing facilities, are core to our remote working capabilities. Appropriate business continuity, working from home, and IT recommendations & guidance are in place, but as you can imagine these recommendations are changing regularly, when appropriate.

OPEN Health business leads are in regular contact with their clients.

We are also being asked by our clients to support them with digital / tech solutions to help them engage with HCPs and patients – please follow OPEN Health on LinkedIn to engage with our weekly webinars, or for further information.

Please contact me if you have any specific feedback or requirements.

Thanks for your support and very best wishes,

David Rowley

Chief Executive Officer, OPEN Health