Senior Account Manager / Account Director - PR

Public Relations Client Services London, UK

From media relations to corporate communications; global strategic communications planning to online content marketing and social media; advocacy to access and value communications.

You will love this role if you:

  • Are a strong communicator, creative, great with people and able to lead teams to success
  • Enjoy strategising with clients to develop creative, impactful communication programmes
  • Relish building and maintaining relationships with senior members of pharmaceutical companies, key media and other relevant stakeholders
  • Love assisting and pursuing new business opportunities – pitch attendance, drafting presentations and completing research

You will be a success if you:

  • Prove yourself to be a role model for junior staff
  • Are able to work with clients and practice leaders in developing client plans
  • Develop strong client relationships
  • Continually build internal and external networks

As part of the OPEN Health PR team, you’ll be responsible for the following activities:

  • Manage, mentor and coach team members; contribute to performance review
  • Responsible for team development and improving its effectiveness
  • Drive opportunities for own personal learning and development
  • Be involved in the recruitment and selection of new staff
  • Inducting and mentoring new staff into the business
  • Day-to-day motivation and running of the team
  • Maintain direct liaison with clients on multi-project or programme basis
  • Scope and manage projects and budgets
  • Run/facilitate client meetings/workshops
  • Form partnerships between clients and external audiences
  • Co-ordinate the writing and delivery of programmes /presentations
  • Ongoing development and day to day management of programme strategies
  • Drive creative and innovative solutions for clients’ issues
  • Work cross practice to ensure new business opportunities are identified and executed
  • Deliver required revenue and profitability against monthly practice client plan
  • Develop financial forecasting and plans for client projects
  • Manage month-to-month financials for client projects including WIPs, budget reconciliation’s, invoicing
  • Effective management of team productivity and costs
  • Follows OPEN Health policies, procedures and controls
  • Ensure and maintain high quality work standards

What you'll bring:

  • Graduate calibre (demonstrating skills such as critical reasoning, analytical, intellectual rigour and application)
  • Appropriate level of experience in a relevant business environment
  • Personal presentation (image, verbal communication, behaviour)
  • Personal organisation skills (plans ahead, time management, paper/files, prioritisation)
  • Initiative and nous
  • PC literacy
  • Good written skills
  • Judgement and decision making
  • Interpersonal skills, tolerance/flexibility
  • Drive, commitment and motivation
  • Integrity
  • Achievement oriented
  • Team player

What we offer:

At OPEN Health, we are entirely dependent upon our people. They are the basis of every contract we win, every service we provide and every project we deliver. As a result, we are always on the lookout for the brightest, most enthusiastic, creative and ambitious individuals to join our teams in the UK. We work hard to create friendly and collaborative workplaces; to provide fascinating professional challenges and amazing opportunities.

We have an extensive benefits package that includes:

  • A total of 29 days holidays – 25 plus an additional 3 at our Christmas shutdown plus your birthday off
  • Flexible start and finish times around core office hours
  • 4 pm Friday finish
  • A training platform that provides access to self-paced and face-to-face learning & development
  • Group Income Protection
  • Private Medical Insurance
  • Employee Assistance Programme
  • Life Assurance
  • Enhanced parental leave
  • Casual dress code
  • Active CSR community supporting a range of worthwhile causes

Reasons to join OPEN Health

People are at the heart of our business. Without our incredibly talented people we couldn’t offer our clients the world-class service they have come to expect. We know how important it is to support, develop, reward and encourage.

See more reasons to join us »

About OPEN Health

OPEN Health brings together deep scientific knowledge, global understanding and broad specialist expertise to support our clients in improving health outcomes and patient wellbeing.

We are united as one flexible organization, harnessing the power of the collective to solve complex challenges. Our global team of experts — many with PhDs and PharmDs — work strategically alongside our client partners in Medical Affairs, Health Economics and Outcomes Research (HEOR), Market Access and Commercial teams across a wide range of therapy areas.

OPEN Health: Established as many. United as one.

Apply for this position

If you're interested in this position, please click the link below to apply. If you have any questions, please email us at, or call the Talent Team on 01628 481112.

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