Senior Account Manager

Medical CommunicationsLondon

Company Summary - Open Health Medical Communications

Open Health Medical Communications attracts highly-qualified, passionate and creative professionals. The team enjoys challenging convention, pushing the boundaries and delivering bespoke solutions in complex therapy areas.

Open Health Medical Communications has offices in Marlow, London, Newcastle, Chicago and Dubai While there is flat structure, there is the opportunity to work on interesting projects in a variety of therapy areas. Sometimes there are projects that span across the OPEN Health family.

You will love this role if

  • You enjoy regular client contact either though face to face meetings, phone and written communication
  • You get a great deal of satisfaction from delivering exciting and innovative projects on time and in budget
  • You have a high attention to detail to ensure that quality outputs are delivered to your clients
  • You enjoy working as part of a supportive and dynamic team
  • You will be a success if you
  • Can share your passion and enthusiasm with your clients and colleagues
  • Are a team worker and collaborative
  • Are keen to learn new skills and therapy areas
  • Interested in developing new ideas to bring science and medicine to life
  • Able to build relationships with clients (external and internal) and value the importance of creating a good rapport

Key responsibilities

  • Working in an Account Management team, alongside Science Writers and a Creative team, to manage our clients requirements and deliver their projects
  • Act as point of contact for specified clients
  • Take full responsibility for and manage the day-to-day delivery of all projects allied with assigned clients
  • Ensure effective communication of project briefs to the internal team
  • Coordinate effectively and efficiently with appropriate members of the team
  • Ensure all projects are on brief when delivered
  • Ensure timely delivery of projects
  • Ensure clients are continually updated on project progress
  • Manage all financial aspects of project delivery
  • Collaborate with the Account Director in developing the clients
  • Be responsible for the approval process and ensuring quality control
  • Understand the various client brand and disease areas
  • Support the relationship, and interact, with key opinion leaders (clinical, industry, NHS)
  • Support and maintain the working relationships with all clients, including some senior level contacts, as appropriate

Key attributes / skills / competencies

  • Work within the Open Health Medical Communications core values at all times
  • Interest and basic understanding of science and medicine
  • Sound project management and analytical skills
  • Financial acumen
  • Ability to multitask and prioritise; excellent time management skills
  • Excellent written and verbal communication and interpersonal skills
  • Attention to detail
  • Able to work independently and as part of a team
  • Competent in using Microsoft Word, PowerPoint, Excel and Outlook
  • Good understanding of the ABPI code of practice

Location

Holborn is a vibrant borough in central London, only a short walk away from the West End and Covent Garden. There are loads of restaurants and bars in the area, offering something for every taste, and transport links around the capital are excellent.


About Medical Communications

Medical Communications is the OPEN Health life science communications practice, formerly operating as SUCCINCT.

Apply for this position

If you're interested in this position, please click the link below to apply. If you have any questions, please email us at talentteam@openhealthgroup.com, or call the Talent Team on 01628 481112.

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