Senior Account Executive

Client Services Medical Communications London, UK

Dedicated to delivering meaningful solutions

You will love this role if you:

  • You enjoy working in a fun but busy environment as part of a team of great people
  • You like a challenge and are always keen to exceed expectations
  • You have a keen interest in science and business

You will be a success if you:

  • Have great attention to detail and like working with people to build strong working relationships
  • Can work to deadlines and are good at prioritising and working with others
  • Are proactive in your approach and always thinking ahead

As part of the OPEN Health Medical Communications team, you’ll be responsible for the following activities:

  • Act as point of contact for specified clients and learn to efficiently handle straightforward enquiries, deferring to senior colleagues as appropriate
  • Take responsibility for and manage the day-to-day delivery of specific projects and develop the expertise to be able to liaise directly with clients on your own aspects of work
  • Contribute with updates on your projects at client meetings
  • Learn to adopt a common sense, proactive approach to your work and when faced with new situations/projects
  • Develop and adhere to timelines, quickly alerting senior members of the team to any issues
  • Ensure effective communication of specified project briefs to the internal team
  • Ensure all projects are on brief when delivered
  • Ensure timely delivery of projects
  • Manage all financial aspects of specific projects, with the support of the Account Director
  • Begin to understand how to identify opportunities to grow the business within specified accounts
  • Have confidence in accuracy when handing over a piece of work that has been proofread
  • Understand the various client brands and disease areas
  • Have confidence when interacting with key opinion leaders (clinical, industry, NHS)
  • Begin to understand forecasting and phasing of revenue

What you’ll bring:

  • Work within the OPEN Health Communications core values at all times
  • Interest and a basic understanding of science and medicine
  • Demonstrable project management and analytical skills
  • Financial acumen
  • Delegation skills
  • Ability to multitask and prioritise; excellent time management skills
  • Excellent written and verbal communication and interpersonal skills; excellent attention to detail
  • Able to work independently and as part of a team
  • Competent in Microsoft Word, PowerPoint, Excel and Outlook
  • Good understanding of the ABPI Code of Practice

What we offer:

At OPEN Health, we are entirely dependent upon our people. They are the basis of every contract we win, every service we provide and every project we deliver. As a result, we are always on the lookout for the brightest, most enthusiastic, creative and bitious individuals to join our teams in the UK. We work hard to create friendly and collaborative workplaces; to provide fascinating professional challenges and amazing opportunities.

We have an extensive benefits package that includes:

  • A total of 29 days holidays – 25 plus an additional 3 at Christmas shutdown and your birthday off
  • Flexible start and finish times around core office hours
  • 4 pm Friday finish
  • A training platform that provides access to self-paced and face-to-face learning and development
  • Group income protection
  • Private medical insurance
  • Employee assistance programme
  • Life assurance
  • Enhanced parental leave
  • Casual dress code
  • Active corporate social responsibility community supporting a range of worthwhile causes

Reasons to join OPEN Health

People are at the heart of our business. Without our incredibly talented people we couldn’t offer our clients the world-class service they have come to expect. We know how important it is to support, develop, reward and encourage.

See more reasons to join us »

About OPEN Health

OPEN Health brings together deep scientific knowledge, global understanding and broad specialist expertise to support our clients in improving health outcomes and patient wellbeing.

We are united as one flexible organization, harnessing the power of the collective to solve complex challenges. Our global team of experts — many with PhDs and PharmDs — work strategically alongside our client partners in Medical Affairs, Health Economics and Outcomes Research (HEOR), Market Access and Commercial teams across a wide range of therapy areas.

OPEN Health: Established as many. United as one.

Apply for this position

If you're interested in this position, please click the link below to apply. If you have any questions, please email us at, or call the Talent Team on 01628 481112.

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