Senior Account Executive

Medical CommunicationsMarlow, Buckinghamshire

OPEN Health Medical Communications offers world-class expertise in medical affairs consultancy, publications, medical education and internal training. Our expertise spans the product lifecycle from pre-launch to post-patent expiry with capabilities at strategic and operational levels, Through our two medical communications groups, OPEN Health Medical Communications and OPEN Health Peloton Advantage we offer a global perspective with in-depth knowledge of the US and European markets.

At OPEN Health, we are entirely dependent on our people. They are the basis of every contract we win, every service we provide and every project we deliver. As a result, we are always on the lookout for the brightest, most enthusiastic, creative and ambitious individuals to join our teams around the world. We work hard to create friendly and collaborative workplaces and to provide fascinating professional challenges and amazing opportunities. If that sounds like the sort of business environment in which you would thrive, then we would love to hear from you.

You will love this role if you:

  • You enjoy working in a fun but busy environment as part of a team of great people
  • You like a challenge and are always keen to exceed expectations
  • You have a keen interest in science and business

You will be a success if you:

  • Have great attention to detail and like working with people to build strong working relationships
  • Can work to deadlines and are good at prioritising and working with others
  • Are proactive in your approach and always thinking ahead

Key responsibilities

  • Act as point of contact for specified clients and learn to efficiently handle straightforward enquiries, deferring to senior colleagues as appropriate
  • Take responsibility for and manage the day-to-day delivery of specific projects and develop the expertise to be able to liaise with Client direct on own aspects of work
  • Contribute with updates on own projects at Client meetings
  • Learn to adopt a common sense, pro-active approach to own aspects of work and when faced with new situations/projects
  • Develop and adhere to timelines, alerting senior members of the team to issues in a timely fashion
  • Ensure effective communication of specified project briefs to the internal team
  • Ensure all projects are on brief when delivered
  • Ensure timely delivery of projects
  • Manage all financial aspects of specific projects, with the support of the AD
  • Begin to understand how to identify opportunities to grow the business within specified accounts
  • Have confidence in accuracy when handing over a piece of work that has been proofread
  • Understand the various client brand and disease areas
  • Have confidence when interacting with key opinion leaders (clinical, industry, NHS)
  • Begin to understand forecasting and phasing of revenue

Key attributes / skills / competencies

  • Work within the OPEN Health core values at all times
  • Interest and a basic understanding of science and medicine
  • Demonstrate good project management and analytical skills
  • Financial acumen
  • Delegator
  • Ability to multitask and prioritise; excellent time management skills
  • Excellent written and verbal communication and interpersonal skills; Excellent attention to detail
  • Able to work independently and as part of a team
  • Competent in using Microsoft Word, PowerPoint, Excel and Outlook
  • Good understanding of the ABPI code of practice


The Georgian market town of Marlow sits on the River Thames, among meadows and woodlands. The town centre features boutique shops, cafes and bistros and Michelin-starred restaurants all within a few minutes’ walk of the OPEN Health offices.

About Medical Communications

Medical Communications is the OPEN Health life science communications practice, formerly operating as SUCCINCT.

Apply for this position

If you're interested in this position, please click the link below to apply. If you have any questions, please email us at, or call the Talent Team on 01628 481112.

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