OPEN HealthMarlow, Buckinghamshire

About OPEN Health Centre

Assisting performance through supporting our practices

OPEN Health Centre provides all the support functions required to enable and enhance the running of our high-performing practices, including:

  • Business Development and Marketing
  • Facilities Management and Administration
  • Finance
  • HR & Talent
  • IT & Operations
  • Legal & Compliance

You will love this role if you:

  • Enjoy meeting people
  • Enjoy a varied and interesting role
  • Take pride in being organized and efficient
  • Enjoy multi tasking
  • You will be a success if you:
  • Are presentable and have an excellent telephone manner
  • Are able to communicate well with colleagues and clients alike
  • Organised and able to prioritise an ever changing workload
  • Are proactive with a positive attitude

As part of the OPEN Health Centre team, you’ll be responsible for the following activities:

Key responsibilities

Reception Duties

  • First point of contact for answering all incoming calls including taking messages
  • Meeting visitors to the agency and providing/organising refreshments
  • Keep reception area smart and welcoming
  • Postal duties including franking all post
  • Manage all meeting room bookings
  • Manage refreshments for Partner and Client meetings and ensuring rooms are tidy and clean afterwards
  • Manage daily register for office – sign in/sign out book
  • Co-ordinate birthdays for the office, cards for normal birthdays and champagne & cake for birthdays with an ‘0’


Weekly shopping in order to maintain stock within our kitchen/refreshments area

Ensure kitchen area is clean and tidy. Empty dishwasher and put on in the middle of the day.

Manage stationery cupboard, do weekly stationery and consumables stock control, do monthly stationery order.

Check cleaners correspondence book and order cleaning materials as required

Keep first aid log & first aid kit ( in London)

Support Office Manager – Ad-hoc administration duties

What you’ll bring:

  • Excellent telephone manner
  • Presentable in order to give good first impression to all entering the building
  • Organised
  • Accurate but timely work
  • Able to prioritise different tasks
  • Exercise discretion when privy to confidential information
  • Communicate well with all employees
  • Able to recognise employee needs within the office and make appropriate improvements
  • Good Word , Excel and Outlook skills

What we offer:

At OPEN Health, we are entirely dependent upon our people. They are the basis of every contract we win, every service we provide and every project we deliver. As a result, we are always on the lookout for the brightest, most enthusiastic, creative and ambitious individuals to join our teams in UK and USA. We work hard to create friendly and collaborative workplaces; to provide fascinating professional challenges and amazing opportunities.

We have an extensive benefits package that includes:

  • A total of 29 days holidays – 25 plus an additional 3 at our Christmas shutdown plus your birthday off
  • A training platform that provides access to self-paced and face-to-face learning & development
  • Group Income Protection
  • Private Medical Insurance
  • Employee Assistance Programme
  • Life Assurance
  • Enhanced parental leave
  • Active CSR community supporting a range of worthwhile causes


The Georgian market town of Marlow sits on the River Thames, among meadows and woodlands. The town centre features boutique shops, cafes and bistros and Michelin-starred restaurants all within a few minutes’ walk of the OPEN Health offices.

About OPEN Health

OPEN Health is a family of expert practices, working in partnership to drive positive change in healthcare communications & market access.

Currently, we are a group of around 500 people, operating across a wide range of disciplines. We work with almost all of the world’s top 40 pharmaceutical companies, as well as with many device, diagnostic and healthcare delivery organisations, from small start-ups to major multinationals at a UK, regional and global level.

Through our ‘no walls’ approach to collaboration, OPEN Health can bring together the most appropriate team to develop and deliver the best possible solutions for our clients.

Apply for this position

If you're interested in this position, please click the link below to apply. If you have any questions, please email us at, or call the Talent Team on 01628 481112.

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