Project Administrator

Medical CommunicationsLondon

Company Summary - Open Health Medical Communications
Open Health Medical Communications attracts highly-qualified, passionate and creative professionals. The team enjoys challenging convention, pushing the boundaries and delivering bespoke solutions in complex therapy areas.
Open Health Medical Communications has offices in London, Chicago, Dubai, Marlow, and Newcastle. While there is flat structure, there is the opportunity to work on interesting projects in a variety of therapy areas. Sometimes there projects span across the OPEN Health family.

You will love this role if

  • You are highly organised with excellent attention to detail
  • You thrive on delivering timely and accurate project management
  • You enjoy working with internal and external stakeholders either though face to face meetings, phone and written communication
  • You always look for more efficient and streamlined ways to work and improve processes
  • You enjoy working as part of a supportive and dynamic team in a varied environment
  • You are a proactive self-starter

You will be a success if you

  • Are a team worker and collaborative
  • Are keen to learn and implement new skills and processes
  • Able to build relationships with clients, colleagues and suppliers and value the importance of creating a good rapport

Key responsibilities
Working alongside Client Service Team to support the account management aspects of project delivery focusing on compliance/contract coordination, logistical management and other administrative tasks

  • Manage client compliance processes including submission of compliance requests for events, contract coordination and post-event closure processing
  • Implement and adhere to client SOPs in relation to above tasks
  • Lead regular internal status updates and circulate actions in relation to above tasks, ensuring internal stakeholders are kept up-to-date
  • Keep track of SOPs, templates and guidance, always ensuring most up-to-date information obtained and utilised
  • Ensure processes and actions are complete on time and within client SLAs where possible
  • Support financial aspects of project delivery as required (e.g. processing invoices, completing time vs. cost analysis)
  • Develop excellent working relationships and co-ordination with relevant internal stakeholders (e.g. finance team) and external stakeholders (e.g. client compliance/legal contacts)
  • Book and manage logistics according to requirements (flights, accommodation, transfers, couriers) for internal and external teams
  • Handle and manage sensitive documents and personal information according to GDPR regulations
  • Support the team with ad hoc administrative tasks as required
  • Adhere to Open Health Medical Communications processes at all times

Key attributes / skills / competencies

  • Work within the Open Health Medical Communications core values at all times
  • Strong attention to detail and accuracy
  • Excellent project management and analytical skills
  • Skilled at handling sensitive and confidential documents
  • Ability to multitask and prioritise; excellent time management skills
  • Excellent written/verbal communication and interpersonal skills
  • Able to work independently and across several teams
  • Competent in using Microsoft Word, PowerPoint, Excel and Outlook
  • Good understanding of the ABPI code of practice


Holborn is a vibrant borough in central London, only a short walk away from the West End and Covent Garden. There are loads of restaurants and bars in the area, offering something for every taste, and transport links around the capital are excellent.

About Medical Communications

Medical Communications is the OPEN Health life science communications practice, formerly operating as SUCCINCT.

Apply for this position

If you're interested in this position, please click the link below to apply. If you have any questions, please email us at, or call the Talent Team on 01628 481112.

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