Group Account Director - Advertising - 8 Month FTC

Advertising Client Services London, UK

From brand strategy to creative campaigns; multi-channel marketing to brand & disease awareness; corporate and internal motivation campaigns to sales aids. If it’s a brand solution, we do it.

You will love this role if you are:

  • Skilled at overseeing multiple projects and teams
  • Business orientated to support overseeing the growth of your accounts profitably
  • Able to delegate effectively
  • Adept at building great relationships, both internally and with clients
  • Experienced in agency life and the pharma industry
  • Calm and motivating under pressure
  • Able to lead pitches with aplomb and uncover new business opportunities
  • Passionate about healthcare, brand comms and developing the best campaigns
  • A confident leader, with a complete understanding of what it takes to lead a busy account handling team

You will be a success if you:

  • Are seen as a leader across your accounts and support the growth mentality throughout the team
  • Can grow and support the Account Handling team to achieve their potential
  • Maintain excellence in strategic support, creative ideation, process and project delivery through training and mentoring of the Account Handling team
  • Are able to collaborate with other senior leaders across the Advertising and the wider business to recognise opportunities internally or externally and execute them within the advertising team
  • Enjoy leading and delivering client proposals and pitches
  • Are experienced in life sciences and pharmaceutical branding/marketing

As part of the OPEN Health Advertising team, you’ll be responsible for the following activities:

Team Management

  • Leading a growth mentality across the Account Handling team
  • Working collaboratively with Senior Advertising team members
  • Ensuring consistent training is provided as well as looking for opportunities for new/innovative training to offer to the teams to support growth
  • Providing a safe environment for the Account Handling team to work in and feel respected
  • Recruiting members to the team who fit the OPEN Health values and are looking for growth opportunities
  • Providing direction and support across multiple account teams
  • Line management of SADs and ADs as appropriate


  • Leading within the Account Handling and Advertising team as well as across OPEN Health
  • Supporting the SLT and SMT to deliver agency CSFs
  • Collaborating with the wider OPEN Health organization to support cross-functional projects and understanding
  • Act as a pitch lead
  • Ensure Rules of Engagement are driven across the Account Handling team and make suggestions for improvements if necessary

Financial Management

  • Ownership of financial reporting across your accounts by supporting the SADs to achieve forecast accurately
  • Supporting optimal financial management of each account and driving financial process within the business
  • Monitor forecast and work with BUD and CST to ensure resourcing requirements are understand and planned for
  • Ensure BUD is kept up to date with all relevant financial information

Client Management

  • Understanding of your clients’ business objectives, product strategy and relevant therapeutic area to ensure input and support can be provided across brands
  • Managing and influence senior-level client contacts and maintain positive working relationships
  • Working with SADs and ADs to proactively identify new business opportunities by networking and researching within existing client companies
  • Supporting all SADs and ADs across clients and act as the escalation point for all accounts
  • Highlight key issues to the Business Unit Director regarding key accounts and the account team, as appropriate

What you’ll bring:

  • Strong understanding of the healthcare environment and target audience gained through significant experience in a healthcare agency or pharmaceutical company role
  • Approachable hands-on manager, trainer, delegator with strong leadership skills
  • Excellent communication and interpersonal skills
  • Excellent project management and analytical skills
  • Financial acumen
  • The ability to distil complex information and produce simple, compelling briefs
  • Ability to multitask and prioritise; excellent time management skills
  • Excellent written and verbal communication and interpersonal skills

What we offer:

At OPEN Health, we are entirely dependent upon our people. They are the basis of every contract we win, every service we provide and every project we deliver. As a result, we are always on the lookout for the brightest, most enthusiastic, creative and ambitious individuals to join our teams in the UK. We work hard to create friendly and collaborative workplaces; to provide fascinating professional challenges and amazing opportunities.

We have an extensive benefits package that includes:

  • A total of 29 days holidays – 25 plus an additional 3 at our Christmas shutdown plus your birthday off
  • Flexible start and finish times around core office hours
  • 4 pm Friday finish
  • A training platform that provides access to self-paced and face-to-face learning & development
  • Group Income Protection
  • Private Medical Insurance
  • Employee Assistance Programme
  • Life Assurance
  • Enhanced parental leave
  • Casual dress code
  • Active CSR community supporting a range of worthwhile causes

Reasons to join OPEN Health

People are at the heart of our business. Without our incredibly talented people we couldn’t offer our clients the world-class service they have come to expect. We know how important it is to support, develop, reward and encourage.

See more reasons to join us »

About OPEN Health

OPEN Health brings together deep scientific knowledge, global understanding and broad specialist expertise to support our clients in improving health outcomes and patient wellbeing.

We are united as one flexible organization, harnessing the power of the collective to solve complex challenges. Our global team of experts — many with PhDs and PharmDs — work strategically alongside our client partners in Medical Affairs, Health Economics and Outcomes Research (HEOR), Market Access and Commercial teams across a wide range of therapy areas.

OPEN Health: Established as many. United as one.

Apply for this position

If you're interested in this position, please click the link below to apply. If you have any questions, please email us at, or call the Talent Team on 01628 481112.

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