Digital Senior Project Manager

OPEN HealthLondon

About OPEN Digital

Our in-house digital experts – supporting our practices with digital strategy and execution

OPEN Health Digital are our internal digital health communication experts, applying the optimal technology to meet every need. Delivering digital solutions across the spectrum of healthcare, from virtual reality conference stand experiences, through custom eLearning platforms and novel digital solutions to support patients and data collection in clinical trials. Our Digital team ensure that we make the most of available digital channels, deliver innovation where it really effects change, and ensure that all of this conforms to rigorous data security and compliance.

Our in-house studio of experts in digital healthcare are well versed in the regulations and considerations of applying digital to healthcare solutions, multi-channel marketing and market access tools. The team are regularly trained in compliance and data security and we are certified agency partners with Veeva (level 4) and IQVIA (eContent certified). The team comprises digital project managers, UX and digital designers, and web and app developers, using the latest technologies and tools.

You will love this role if you:

  • You have experience of working in a fast-paced agency environment
  • You value collaboration and enjoy working closely with expert developers and client service teams
  • You have a strong attention to detail
  • You are looking to help create and refine processes
  • If you are super organised and love tracking details
  • Want to get the best out of a team

You will be a success if you:

  • Ensure projects run to budget, timelines and within scope
  • Are pro-active with a desire to exceed expectations
  • Take ownership of your projects from start to finish
  • Have a passion for delivering great work
  • Have excellent communications skills
  • Can prioritise your own workload and help other to prioritise theirs
  • Ability to highlight potential issues and manage risk
  • Ability to problem solve
  • Works quickly and accurately with a meticulous attention to detail
  • Ability to cope well under pressure
  • Commercially astute and an awareness of impacts on budgets
  • An inquisitive interest in the digital industry and drive to want to stay at the digital forefront
  • Provide expertise, vision, and leadership to develop and maintain the digital team

As part of the OPEN Digital team, you’ll be responsible for the following activities:

  • Manage a handful of digital projects of varying sizes, this can include projects exceeding 500K
  • Work alongside other project managers to support the delivery of their projects
  • Communicate plans to the delivery team and client-facing members of the group
  • Contribute to the production of scope documents, specifications, timelines and costs
  • Track to budgets and timelines
  • Manage efficient resourcing of team, external companies, and freelancers
  • Develop and help define project management process
  • Mentor junior members of the team

What you’ll bring:

  • Experience of digital project management within an agency environment
  • Track record of delivery
  • Enthusiasm and efficiency in running projects
  • A solid digital knowledge base to provide guidance to wider teams and client
  • Ability to drive things forward
  • Experience of the healthcare industry helpful, but definitely not essential

What we offer:

At OPEN Health, we are entirely dependent upon our people. They are the basis of every contract we win, every service we provide and every project we deliver. As a result, we are always on the lookout for the brightest, most enthusiastic, creative and ambitious individuals to join our teams in UK and USA. We work hard to create friendly and collaborative workplaces; to provide fascinating professional challenges and amazing opportunities.

We have an extensive benefits package that includes:

  • A total of 29 days holidays – 25 plus an additional 3 at our Christmas shutdown plus your birthday off
  • Flexible start and finish times around core office hours
  • 4pm Friday finish
  • A training platform that provides access to self-paced and face-to-face learning & development
  • Group Income Protection
  • Private Medical Insurance
  • Employee Assistance Programme
  • Life Assurance
  • Enhanced parental leave
  • Casual dress code
  • Active CSR community supporting a range of worthwhile causes


Holborn is a vibrant borough in central London, only a short walk away from the West End and Covent Garden. There are loads of restaurants and bars in the area, offering something for every taste, and transport links around the capital are excellent.

About OPEN Health

OPEN Health is a family of expert practices, working in partnership to drive positive change in healthcare communications & market access.

Currently, we are a group of around 500 people, operating across a wide range of disciplines. We work with almost all of the world’s top 40 pharmaceutical companies, as well as with many device, diagnostic and healthcare delivery organisations, from small start-ups to major multinationals at a UK, regional and global level.

Through our ‘no walls’ approach to collaboration, OPEN Health can bring together the most appropriate team to develop and deliver the best possible solutions for our clients.

Apply for this position

If you're interested in this position, please click the link below to apply. If you have any questions, please email us at, or call the Talent Team on 01628 481112.

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