Compliance & Contracts Manager

OPEN HealthMarlow, Buckinghamshire

You will love this role if you:

  • Enjoy liaising with people
  • Like to solve problems
  • Are highly organized and enjoy implementing new systems and processes
  • Like to work and plan independently
  • Are self-motivated and like to over-deliver
  • Are a team player and enjoy being part of a team
  • Enjoy training and guiding non-colleagues

You will be a success if you:

  • Have sound compliance and legal knowledge ideally in a Pharma or healthcare environment
  • Good project management skills and enjoy putting structure and process in place
  • Use your own initiative to respond to the needs of the business
  • Are comfortable reviewing and writing policies and standard operating procedures
  • Have the confidence to draft and review basic contract terms independently
  • Demonstrate excellent mastery of the English language (written and spoken)
  • Understand business process and associated risks
  • Care about the details
  • Are able to cope under pressure
  • Communicate at all times in a professional and courteous manner and demonstrate good interpersonal skills
  • Act ethically and with discretion at all times
  • Demonstrate an acceptable degree of professionalism and maturity, as evidenced by punctuality, ability to deliver on commitments, and positive interactions with clients and colleagues

As part of OPEN Health Legal & Compliance, you’ll be responsible for the following activities:

  • Assisting the OPEN Health Legal & Compliance team in setting up and maintaining compliance process and procedures including governance and risk processes.
  • Maintaining and drafting mandatory compliance policies including tracking of adherence and training
  • Supporting the contracting process with clients and third parties, negotiating, reviewing and amending of client and supplier contracts in accordance with OH guidelines in a timely fashion
  • Support compliance checking processes in relation to Anti-Bribery and Corruption processes
  • Supporting privacy compliance and process including reviewing Data Privacy Impact Assessments and data flows and rights requests.
  • Maintaining and updating appropriate back-office compliance records to evidence appropriate compliance actions and accountabilities.
  • Liaising with clients and internal team about the content of such contracts and respecting deadlines
  • Ensuring that all contracts under review are properly and accurately tracked to enable client and colleagues to ascertain the progress of each contract in the review process at all times
  • Communicating legal and compliance issues in contracts or associated documents with other departments
  • Escalating problem and seeking approvals where contracts vary from the guidelines
  • Supporting the businesses in relation to contractual issues which arise in both Client and supplier relationships.
  • Assisting with providing internal training where necessary as part of the Legal & Compliance team
  • Updating colleagues on changes in the law which may affect the OH Group
  • Drafting and keeping up to date template contracts to conform to applicable law and commercial requirements
  • Reviewing and updating when necessary all relevant standard operating procedures and policies
  • Performing any other duties as assigned by the Legal & Compliance team or management as are deemed appropriate
  • Supporting colleagues in the Legal & Compliance Department as necessary to help them meet departmental objectives and responsibilities
  • Occasional maybe travel required from time to time

What you’ll bring:

  • Educated to degree level from a reputable university, min 2:2
  • Passed Legal Practice Course (LPC) (OR law degree with prior contract management experience) – essential or an ICA ( International Compliance Association) qualifications or similar
  • High Level of IT Proficiency
  • Excellent written & spoken English

Essential skills:

  • At least 2 - 3 years’ experience of commercial contracting, preferably within the pharmaceutical industry or as a paralegal within a law firm

What we offer:

At OPEN Health, we are entirely dependent upon our people. They are the basis of every contract we win, every service we provide and every project we deliver. As a result, we are always on the lookout for the brightest, most enthusiastic, creative and ambitious individuals to join our teams in the UK. We work hard to create friendly and collaborative workplaces; to provide fascinating professional challenges and amazing opportunities.

We have an extensive benefits package that includes:

  • A total of 29 days holidays – 25 plus an additional 3 at Christmas shutdown and your birthday off
  • Flexible start and finish times around core office hours
  • 4 pm Friday finish
  • A training platform that provides access to self-paced and face-to-face learning & development
  • Group Income Protection
  • Private Medical Insurance
  • Employee Assistance Programme
  • Life Assurance
  • Enhanced parental leave
  • Casual dress code
  • Active CSR community supporting a range of worthwhile causes


The Georgian market town of Marlow sits on the River Thames, among meadows and woodlands. The town centre features boutique shops, cafes and bistros and Michelin-starred restaurants all within a few minutes’ walk of the OPEN Health offices.

About OPEN Health

OPEN Health is a family of expert practices, working in partnership to drive positive change in healthcare communications & market access.

Currently, we are a group of around 500 people, operating across a wide range of disciplines. We work with almost all of the world’s top 40 pharmaceutical companies, as well as with many device, diagnostic and healthcare delivery organisations, from small start-ups to major multinationals at a UK, regional and global level.

Through our ‘no walls’ approach to collaboration, OPEN Health can bring together the most appropriate team to develop and deliver the best possible solutions for our clients.

Apply for this position

If you're interested in this position, please click the link below to apply. If you have any questions, please email us at, or call the Talent Team on 01628 481112.

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